Life Changer: Your account may become inactive* depending on your last qualifying order. We try our best to avoid this from happening by sending an email reminder prior to your renewal date. Your renewal day will become the date you successfully process your qualifying order. Any activity on your account during the time you were inactive, will not be restored.
Customers: As a preferred customer you may earn points by inspiring others to purchase from you. Make sure your smartship information is up to date so you may continue to receive TLC Points! If you are not promoting as a retail customer, a decline will not affect the status of your account.
*If your account is inactive, you will not qualify for any commissions made during the week that your qualifying order was due.